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The process of building your own insurance company is a monumental undertaking that demands a major commitment of both your time and your money. When your company is built on a solid foundation, however, you can be reasonably confident of the prospects for long-term growth and profitability, regardless of the direction the economic winds may blow. Follow certain steps that identify the major issues that must be addressed---some of these steps may be addressed simultaneously. |
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Step 1 Develop a vision of the insurance products you want to market. Building your own insurance company is first and foremost about building a "book of business." You need a steady volume of business coming in, both new business and renewals. The insurance business is not about insurance products per se: It's about the marketing of insurance products. Step 2 Decide on whether you're going to use a captive or independent agent/broker. The captive agent represents one insurer exclusively; the independent agent represents many insurers. There are benefits and limitations to both---you'll need to decide which is best for you. Insurers using a network of exclusive agents tend to provide more marketing, sales and training resources to their agents. Independent agents have considerably more flexibility in tailoring insurance products to the specific needs of their customers because they can shop the lines offered by many different insurers. Step 3 Get licensed. Most states require a separate insurance license before you can sell any of the aforementioned insurance lines. In terms of order of difficulty in studying and passing the tests, the life and disability license is the easiest license to acquire; the most difficult test is for the license to sell commercial lines. Don't be discouraged by the perceived difficulty in passing the different tests, however. They're all designed to be passed by any reasonably intelligent person with proper study. Step 4 Get appointed. As an independent agent or broker, it falls on you to convince the different insurers you solicit that they will make money with you. This is a hit-and-miss process, as it is with any sales proposition. Don't approach any prospective insurer without your business plan. The contents of your plan must be overwhelmingly convincing in terms of your understanding of your market, your competition and the strategies you intend to employ to grow your business. Step 5 Acquire local, state and federal permits and licenses. You also have the obligatory "other" permits and licenses needed to conduct business. Check with your local, state and federal governments to ensure you're fully licensed to conduct business in your locale. Step 6 Get financing. Building your own insurance company is not an inexpensive proposition. You can cut corners, particularly if you opt to go the captive-agent route, as you can shift some of your marketing and sales expenses over to your sponsoring insurer. In addition to the normal start-up expenses associated with any business, you must also be concerned about cash flow to cover your operating expenses until your incoming revenue is sufficient to cover your outgoing expenses. Step 7 Put in your infrastructure. In addition to office space, furniture, computers and equipment, you'll need some form of agency management software or customer relations management (CRM) software to keep score. You'll need to know how you stand with new business, customer renewals and customer cancellations, as well as which lines are selling and other key metrics about your business. Step 8 Market your business. You already wrote your marketing plans and strategies---they're included in your business plan. It's time to execute. Get out there and sell, sell, sell! |
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